As part of the finance team the Senior Billing Specialist will play a key role in managing and streamlining the firm’s billing processes. This position requires a professional with a strong understanding of complex billing procedures, exceptional attention to detail, and experience working with high-profile clients in a fast-paced, deadline-driven environment. The Senior Billing Specialist will collaborate closely with attorneys, the billing team, and clients to ensure accurate, timely, and client-focused billing.
Position Responsibilities:
Billing Management:
· Prepare, review, and process client invoices in a timely manner, ensuring accuracy and compliance with client billing guidelines.
· Manage all aspects of the billing cycle, including proforma edits, narrative adjustments, and final bill generation.
· Work directly with attorneys and legal staff to resolve billing discrepancies and address client requests.
E-Billing:
· Submit electronic invoices through client-specific e-billing platforms (e.g., eBilling Hub, SimpleLegal/CounselGo, TyMetrix 360, LegalTracker, CounselLink).
· Monitor e-billing portals for rejections, approvals, payment status, and address any issues or disputes to ensure timely invoice approval.
Client Relations:
· Serve as a primary point of contact for clients regarding billing inquiries, adjustments, and payment arrangements.
· Address and resolve complex billing issues, maintaining a high level of client satisfaction and professionalism.
· Provide billing summaries and account statements as requested by clients and attorneys.
Reporting & Analysis:
· Prepare regular and ad hoc reports on billing activities, revenue, and outstanding balances for management review.
· Analyze billing trends, identify areas for improvement, and provide recommendations to optimize billing processes and revenue collection.
Compliance & Accuracy:
· Ensure compliance with client guidelines, firm policies, and regulatory requirements in all billing activities.
· Maintain thorough documentation of billing adjustments, fee arrangements, and client correspondence for audit and record-keeping purposes.
Training & Mentorship:
· Provide training and support to junior billing staff, sharing best practices and ensuring team consistency in billing processes.
· Stay up to date on industry standards, billing software, and e-billing platforms, and share knowledge with the team.
Process Improvement:
· Proactively identify and recommend improvements to streamline billing processes, enhance efficiency, and reduce errors.
· Collaborate with the Finance and IT teams to implement billing software upgrades or enhancements that support billing operations.
Qualifications:
Education & Experience:
· Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
· Minimum of 5 years of experience in legal billing, preferably within a large law firm or professional services firm.
Technical Skills:
· Proficiency in billing software (e.g., Elite 3E, Aderant) and electronic billing platforms.
· Advanced knowledge of Microsoft Office Suite, especially Excel, for reporting and data analysis.
· Familiarity with time and expense entry systems, and experience managing complex billing structures, alternative fee arrangements, and client guidelines.
Key Competencies:
· Strong analytical skills with attention to detail and accuracy.
· Excellent verbal and written communication skills, with the ability to interact professionally with attorneys and clients.
· High level of organizational and time-management skills, with the ability to prioritize tasks and meet tight deadlines.
· Problem-solving mindset with the ability to manage sensitive client information and billing discrepancies tactfully.
Other Requirements:
· Knowledge of legal billing practices, client requirements, and confidentiality standards.
· Ability to work both independently and collaboratively in a team-oriented environment.
· Flexibility to adapt to changing client needs and billing processes as the firm grows.
About Keker, Van Nest & Peters
For more than 40 years, Keker, Van Nest & Peters has litigated complex, high-stakes civil and criminal cases throughout the nation. We take cases where companies, products, and careers are riding on the result. Our clients are high-profile individuals, as well as some of the world’s most successful companies, including Comcast, Genentech, Google, Lyft, Major League Baseball, Meta, Netflix, and Qualcomm. Recently we have been named as The Recorder’s Tech Litigation Department of the Year and The American Lawyer’s Litigation Boutique of the Year, among many additional prestigious recognitions. The firm not only prides itself in its record of success at trial, but in the office culture it maintains.
Our firm’s hybrid work policy includes 3 days in-office work and 2 days remote work weekly. Our office, in the historic Jackson Square district of San Francisco, features brick and timber architecture, an eclectic modern art collection, and an open-door policy. The office environment is fast-paced, dynamic, and informal. Enjoy the camaraderie of a smaller firm that values each team member’s contributions. Salaries and benefits are competitive with the legal market. If this sounds like a good fit, we are excited to hear from you. Please email your cover letter and resume to Jeanne Freed, Human Resources Manager, staffrecruiting@keker.com.
The salary range for this California based role is $100,000 - $120,000 and represents the firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend on several factors, including but not limited to, the candidate’s years of experience, qualifications, and skill set.
Keker Van Nest & Peters LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,reproductive health decision-making or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
